What You Need to Know (Policies)
ASC exists to support you — helping you understand course material, improve your study skills, and grow as an independent learner. We’ll guide you, but we do not do your assignments for you.
What ASC Does — And What It Doesn’t Do
| What We Do | What We Don’t Do |
|---|---|
| Help you understand course concepts and key ideas | Write or revise your assignments for you |
| Ask questions to guide your thinking and problem-solving | Complete any work on your behalf |
| Suggest strategies: how to study, manage time, take exams | Provide answers instead of helping you learn |
| Help you plan, organize, and prepare for sessions | Guarantee grades or complete solutions |
Think of ASC mentors as your “study buddy” — here to guide, not do the work for you!
Booking & Session Policies
| Rule | What It Means For You |
|---|---|
| Account Requirement | You must register and log in using your university email before booking. |
| Lead Time | Sessions must be booked at least 2 days in advance. |
| Session Length | Each session lasts 30–60 minutes. |
| Weekly Limit | You can book up to 4 sessions/week (max 2 hours total). |
| Format | Sessions can be online or in-person. |
| Group Size | Up to 4 students per session (please tell us when booking). |
| Punctuality | Consultants wait up to 10 minutes for a session to start; if late, the session will be canceled. |
| What to Bring | Course materials, assignments, questions, laptops or notebooks (if needed). |
| Cancel / Reschedule | You can cancel or reschedule from your booking page — try to give at least 24 hours’ notice. |
No-Show & Attendance Policy
- Show up on time for your session. Consultants will wait up to 10 minutes.
- Missed sessions without cancelling count as a no-show.
- 2 no-shows in a semester may result in losing access to ASC services for the rest of the semester.
- Cancel as early as possible to allow others to book the time.
Academic Integrity & Learning Goals
- ASC exists to help you become an independent learner.
- Consultants will not do your assignment for you or write any part of it.
- Sessions focus on guiding, modeling, and teaching strategies, not doing your work.
Frequently Asked Questions
Yes — up to 4 students per session. Just let us know in the notes when you book.
Please contact us — we might be able to help you.
No, sessions must be booked at least 2 days before the date.
The consultant will wait for 10 minutes. If you don’t show up, the session may be canceled or
marked as a no-show.
No. Consultants help you understand, plan, and improve — but they do not complete
assignments.